FAQ

EV Charging

EV Charging

How are my Electric Vehicles charging fees calculated?

Fees will be calculated on a per kilowatt-hour (kWh) basis. The kWh is a unit of measurement for electricity consumption. For example, a EV charging at a rate of 43kW for one hour will consume 43kWh. Your fees are equal to the electricity consumed during your charging session (kWh) multiplied by the Applicable Rate($/kWh).

For users who are on one of our subscription plans, you may be entitled to a certain quota of kWh over a period of time. You would have received more detailed information about your charging plan from us. If you have any queries, please feel free to contact us at 6916 7799 during our operational hours.