FAQ

EV Charging

EV Charging

Why is my AC charging taking place at a much slower rate as compared to what is indicated on the charger?

AC charging relies on an on-board charger, which is installed on your electric vehicle. The charging speed will be limited by the lower of (a) the charger’s power rating, and (b) the power rating that the on-board charger is able to support. Please consult your vehicle manual or your EV manufacturer to find out more about the specifications of your on-board charger.